2025/11/06

In the workplace, a well-crafted business letter in Chinese often determines the effectiveness of communication and one’s professional impression. Whether you are reporting to a supervisor, proposing to a client, or negotiating with a partner, the structure, word choice, and tone of the letter all convey your attitude and workplace etiquette. Many people, when studying “business letters,” tend to refer to English letter templates but overlook that Chinese letters also have their own distinct etiquette and format. This article will provide a comprehensive analysis of the writing principles for Chinese business letters — from format and structure, how to open and close, to common templates and pitfalls to avoid — enabling you to confidently write clear, professional, and courteous letters in any business occasion.
Before writing a Chinese business letter, the most important thing is to understand its “structural logic.” A good email is like an organized conversation: first build rapport, then present key points, and finally guide the next action. Below is the basic structure of a Chinese business letter.
The subject line is the face of your email and determines whether the recipient opens it. Ideally keep it within 30–50 characters and clearly state “topic + action.”
A subject that is too short feels vague; too long loses focus. Use the structure “who + what action + deadline or verb.” If the email includes attachments or needs a reply, add (Attachment) or (Please reply) at the end to improve handling efficiency.
The salutation at the start should balance respect and natural tone.
Avoid “Dear/Hi” in formal Chinese emails (unless you normally write in English). As for “您/你” (formal/informal “you”):
Leave one blank line after the salutation before the body for clearer layout.
Structure the body in three parts: Opening context → Core points → Call to action .
Use bullets, bold, and spacing to reduce misreading or omissions.
Your closing should show courtesy and professionalism. Common options:
Signature details should include name, title, company, phone, and email:
Best regards at work Yi-Jun Li XYZ Marketing Consulting Co., Ltd. Tel: 02-1234-5678 E-mail: yijun@xyz.com
The opening determines whether the recipient keeps reading. Tone depends on your relationship, purpose, and formality. A good opening should identify who you are, set a polite and natural tone, and lead smoothly to the topic.
Avoid overly humble phrases like “Sorry to bother you”; “Thank you for your time” sounds more natural.
For cold emails, explain “why you’re writing” in the first paragraph.
Keep it polite; avoid overly chatty tones like “Hiii~” or “Hey.”
A closing should be courteous and also guide the next step. Instead of vague lines like “That’s all” or “Please refer,” choose a more explicit sentence based on purpose and audience.
“Respectfully wishing you success in business” suits first contact, formal invitations, or senior recipients. For familiar contacts, use more natural alternatives:
Keep the overall tone consistent—don’t shift from friendly in the body to overly formal in the closing.
Treat your signature as a “mini business card.” Put each item on its own line for clarity:
Best regards at work Jiaying Li Hongyuan Planning & Consulting Co., Ltd. Tel: 02-8888-1234 E-mail: jiaying.h@hongyuan.com.tw
For formal proposals or quotes, add “Please see the attached details” to prompt a file check.
Most missteps involve tone, cultural nuance, or structure—not grammar. Key points:
In Taiwan, “贵司/敝司” often feels stiff; use “your company/our company,” or address the company by name.
Avoid overly servile or commanding tones. Use lines like “If possible, could you help handle this today? Much appreciated.” Watch honorific contexts—prefer “Thank you for taking the time to read” over the misplaced “I am indebted for your time.”
Tweak these to fit your culture and recipient. The core is “clear purpose, appropriate tone, clean structure.”
Subject: Meeting arrangement for Nov 12 product proposal review (please RSVP)
Manager Wang, hello: Thank you for your suggestions at last week’s product meeting. To confirm the next development stage, we’re arranging a proposal review. Time: Tue, Nov 12, 3:00 PM Venue: 7F conference room (or Google Meet link) Attendees: Product, Marketing, and R&D Please confirm your availability; if you need to adjust the time, kindly reply. Wishing you smooth work Ya-Wen Chen
Subject: Request for Q1 2025 laptop packaging materials quotation
Hello, Purchasing Dept of XXX: We plan to update our laptop packaging in Q1 2025 and would like quotes for new materials and printing methods. Please reply by Nov 8 with:
Thank you for your help—we look forward to working together. Best regards in business Cheng-En Li
Subject: Collaboration proposal — XYZ × GreenGo co-branded promotion
Hello, GreenGo Marketing Team: I’m Pei-Yu Lin from XYZ Tech Marketing. Your sustainability focus aligns with our brand, and we hope to plan a co-branded promotion together. The attachment includes ideas, expected outcomes, social tie-ins, and budget. If convenient, let’s schedule a 30-minute online meeting next week. Looking forward to working with your team. Wishing you success in business Pei-Yu Lin
Subject: Introducing a new system to boost social engagement
Hello Mr. Wang: We’re CloudReach Marketing. We launched a next-gen social engagement management system to raise reach and auto-analyze audience data. Highlights:
If convenient, we can arrange a short online demo. Thanks for your time—looking forward to connecting. Best regards in business Ting-An Chang
Subject: Application to attend the 2025 Digital Transformation Forum
Hello HR: As part of the training plan, I intend to attend the two-day forum in Kaohsiung in Jan 2025. Attached are the course details and registration form. Please review for training subsidy eligibility. Let me know if any additional info is needed; I’ll provide it immediately. Wishing you smooth work Yu-Ting Wang
Many teams now use AI for efficiency and precision. AI can quickly generate subjects, openings, and closings, and adjust tone and honorifics by recipient. Its role is to help you write faster and more appropriately; success depends on clear prompts plus light human edits.
Enter recipient type, purpose, and formality, and AI can propose several versions:
Subject: Confirmation of new-season pricing and collaboration plan Opening: Hello, and thank you for your continued support. We’ve updated pricing for this season’s new products and invite you to review the attached details.
Just add product specifics and attachments to finalize.
For example, change “Please provide a quote ASAP” to “If convenient, please provide the quote by tomorrow afternoon. Thank you for your help.” AI can adjust tone by context, but a final human review ensures brand voice and avoids template feel.
GenApe Business Letter AI Assistant
The GenApe assistant can generate:

It’s simple: enter sender, recipient, goal, and summary, and a full draft is generated in seconds. In Advanced Settings, you can choose language and number of variants.

A final check determines perceived professionalism. Even strong content can be undermined by typos, tone issues, or missing attachments. Use this quick list.
Every email you send represents you and your company. Spend three minutes on a final pass to avoid days of confusion later. For both speed and quality, generate a first draft with GenApe, then review and polish using this checklist.
Collaborate with AI and accelerate your workflow!
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